The ongoing situation with Covid 19 may cause shipments to Australia to be delayed. This is due to flight disruptions and added customs / quarantine checks.


When sending items to Australia, you will be required to complete a B534 form inorder for your belongings to be cleared into the country -

This can be filled out and submitted via the customer portal. Please ensure you provide a scan or PDF rather than a photo, as this may not be accepted. Please also be aware that all four pages of the form must carry your signature and the date.

Australian customs will also require a copy of your passport, which you can upload to your customer portal. If you do not hold an Australian or New Zealand passport, you must also provide a copy of your visa, which will usually be a sticker/stamp in your passport, though you can enter your details and download a copy of your visa from:

You may send your items to a third party (such as a friend, a customs broker, or a freight forwarder), but you must also be able to show that you will be returningto Australia within six months of the delivery date. You’re therefore required to provide return flight details on your customs form.

If you are NOT a citizen returning to Australia, or if you are NOT relocating / moving to Australia you may be charged duties and taxes by Australian customs.


Australia’s Department of Agriculture has implemented a strict Biosecurity System, which means all imports are subject to quarantine checks. Not all shipments will be affected, but none are exempt so it’s important to be aware that this can cause further delays to the delivery of your belongings.

Aside from a list of prohibited items, see below, there are a number of items thatare more likely to be flagged for inspection. These include foodstuffs, alcohol andwooden products (such as items made from wicker or bamboo). We’d strongly advise against packing such items as this could result in customs delays and additional charges for inspection.

Australian customs may also flag up anything that could have been used outdoors, which may have come into contact with plants / animals outside of Australia (ie. camping equipment, hiking gear, bikes, sporting equipment). Any such item must be thoroughly cleaned and declared prior to shipping.

All consignments of personal effects (items that have been in your possession forat least six months) must also be accompanied by a detailed inventory list. This must be a detailed, itemised list. Australian Customs will not accept general terms on inventory such as ‘household effects’ or ‘kitchen items’. All items need to be itemised in a comprehensive list so it is clear exactly what is being shipped.

All sea freight shipments are subject to a quarantine inspection fee. This fee is applied to the whole container and then divided between consignments on a pro rata basis according to their volume. The fee will be payable directly to destination agents and is usually between $50-$250 AUD.


At Baggage Hub, we supply a general list of Prohibited and Restricted items as standard, but there are specific rules and restrictions when sending items to Australia which it’s important to be aware of.

Australian air cargo regulations prohibits the sending of batteries, or any device which contains a battery. This goes for any type of battery, whether it’s loose or within devices such as laptop computers, smartphones or tablets. Rechargeable battery packs must also not be sent.

We also advise against sending any food or medication to Australia, particularly prescription medication, which requires pre-approval from the Australian government to import.

We also strongly advise against the sending of alcohol or tobacco as this will be taxed. Any such items must be declared on the AQIS customs form and some agents will request a separate inventory for alcohol and / or tobacco (alcohol canonly be sent by sea – all liquids are prohibited by air).

Please make sure you review the prohibited items document here [ Restricted Items ]. You willbe required to digitally sign this list within the customer portal to confirm you understand what not to pack.

Useful Links:



Please click the links below for important information about the country you are shipping to:

Europe/EU - Switzerland - Australia - New Zealand - South Africa - United States - United Arab Emirates - Canada - Russia - Japan - China - Hong Kong

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